- Faq
01
General Questions
Q: What services does MacPro Express offer?
Q: Where is MacPro Express located?
Q: How long has MacPro Express been in business?
A: We have been operating for over 25 years, delivering reliable logistics solutions worldwide.
02
Shipping & Freight Services
Q: What is the difference between FCL and LCL in sea freight?
A:
FCL (Full Container Load): You book an entire container for your shipment.
LCL (Less than Container Load): Your cargo is consolidated with others to share container space, making it more cost-effective for smaller shipments.
Q: How do I choose between air freight and sea freight?
A:
Air Freight: Best for urgent, time-sensitive shipments.
Sea Freight: More cost-effective for large or heavy shipments with flexible timelines.
Q: Can MacPro Express handle customs clearance?
A: Our customs brokerage team ensures smooth clearance, compliance, and minimal delays.
Q: Where does MacPro Express ship to?
03
Booking & Pricing
Q: How can I get a shipping quote?
A: You can request a quote by filling out the “Request a Quote” form on our website or contacting us at general@macproexpress.com.
Q: What information do I need to provide for a quote?
A: Please provide:
- Type of cargo (e.g., general goods, hazardous materials)
- Weight & dimensions
- Pickup & delivery locations
- Preferred shipping method (air, sea, etc.)
- Any special requirements (temperature control, urgent delivery, etc.)
04
Special Handling & Additional Services
Q: Do you offer warehousing and storage?
A: Yes! MacPro Express provides secure warehousing with flexible storage options.
Q: Can MacPro Express handle fragile or oversized cargo?
A: Absolutely! We specialize in project handling, including heavy machinery, oversized shipments, and fragile goods.
Q: Does MacPro Express provide insurance for shipments?
A: Yes, we offer cargo insurance to protect your goods from potential risks.
05